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Does it sound familiar?
EMS is needed yesterday
Most of the device manufacturers have the EMS as the last checklist item of the WHOLE product. They are often faced with aggressive EMS timelines. As the timelines are short, the classic “build vs buy situation” arises.
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They have very limited time to evaluate the options considering present and future requirements and they tend to make decisions that could help in the short term but affect in the long run due to the wrong choice of EMS platform. Moreover, the engineering team gets constant pressure from the sales team to get the EMS to the market sooner.
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Software is not hardware vendor’s core business
Device manufacturers are pretty good at developing world-class hardware that cater to the market needs with unique feature set. They start by developing a basic EMS initially hoping that it could be scaled up to meet the demanding future requirements....
This strategy makes sense if the EMS is architected properly. In our years of experience, we've noticed that in many instances, the initial development of the EMS is rushed and done at the last moment. The OEMs face the uphill battle of scaling up the EMS.
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Rudimentary EMS hurts the deals
As the EMS timelines are short, OEMs attempt to solve the problem by developing a basic EMS initially and hoping that it could be scaled up to meet the demanding requirements of their large customers. This strategy makes sense if the EMS is architected properly....
In our years of experience, we’ve noticed that the key issue in most of these situations is that the EMS was not initially architected to meet the requirements of large deployments. It is therefore essential to choose the correct architecture for the EMS so that it can be implemented to meet the requirements of different segments effectively.
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NMS not able to showcase the uniqueness of your devices
NMS might suffice the deployments where you would only have to “monitor” the health, availability and faults of the devices. The NMS clearly lacks in terms of the “management” features when the devices are to be actively “managed” and “configured” to make the operators productive....
EMS becomes mandatory when the devices are complex, or there are certain unique hardware features that differentiate the device manufacturers in the marketplace which cannot be showcased by the NMS.
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